Privacy Policy
Last Updated 06.19.25
This Privacy Notice describes how My Green Lab, a 501c3 non-profit, and our subsidiaries and affiliated companies (collectively, “My Green Lab,” “we,” or “us”) collect, use, disclose and otherwise process information about you. This Privacy Notice applies to information we collect when you access or use our websites that link to this Privacy Notice (collectively, the “Website”) or when you otherwise interact with us, such as through our customer support channels. Where we process personal information in the course of providing services to our customers, we do so as a processor pursuant to our agreements with our customers.
This Privacy Notice is effective as of the “Last Updated” date above. We may change this Privacy Notice from time to time. If we make changes, we will notify you by revising the “Last Updated” date. Where required by law, we will notify you of changes through the Website or by other means and seek your consent to or allow you to opt of the changes. We encourage you to review this Privacy Notice regularly to stay informed about our information practices and the choices available to you.
COLLECTION OF INFORMATION
Information You Provide to Us
We collect information directly from you when you create an account, sign up for our newsletter, donate to My Green Lab, request customer support, or otherwise communicate with us. The categories of information we collect include:
Information We Collect Automatically
We automatically collect the following categories of information:
Information We Collect from Other Sources
We obtain information from other sources. For example, we may collect information from advertising networks and data analytics providers. This information may include your name, contact information. We may also collect information you share when you interact with us on social media platforms like Facebook.
Derived Information
We may derive information or draw inferences about you based on the information we collect. For example, we may make inferences about your approximate location based on your IP address.
USE OF INFORMATION
We use the categories of information we collect for the following business and commercial purposes:
TARGETED ADVERTISING AND ANALYTICS
We engage others to provide analytics services, serve advertisements, and perform related services across the web and in mobile applications. These entities may use cookies, web beacons, device identifiers, and other technologies to collect information about your use of our Website, including your IP address, web browser and mobile network information, pages viewed, time spent on pages, and links clicked. This information is used to deliver advertising targeted to your interests on other companies’ sites or mobile apps and to analyze and track data, determine the popularity of certain content, and better understand your activity.
You can also learn more about interest-based ads, or opt out of having your web browsing information used for behavioral advertising purposes by companies that participate in the Digital Advertising Alliance, by visiting www.aboutads.info/choices.
DISCLOSURE OF INFORMATION
We disclose the categories of information described above as follows:
TRANSFER OF INFORMATION
My Green Lab is headquartered in the United States and we have operations and vendors in the United States and other countries. Therefore, we and our vendors may transfer your personal information to, or store or access it in, jurisdictions that may not provide equivalent levels of data protection to your home jurisdiction.
APPLICANT INFORMATION
When you apply for a position with My Green Lab, we collect the information that you provide in connection with your application. This includes name, contact information, professional credentials and skills, educational and work history, and other information that may be included in a resume or provided during interviews (which may be recorded). This may also include demographic information that you voluntarily provide. We may also conduct background checks and receive related information.
We use applicants’ information to facilitate our recruitment activities and process applications, including evaluating candidates and monitoring recruitment and hiring statistics. We use successful candidates’ information to administer the employment or independent contractor relationship. We may also use and disclose applicants’ information (a) to improve our Website, (b) as otherwise necessary to comply with relevant laws, (c) to respond to subpoenas or warrants served on My Green Lab, and (d) to protect and defend the rights or property of My Green Lab or others.
INDIVIDUALS IN EUROPE
This section supplements this Privacy Notice if you are in the European Economic Area (“EEA”), the United Kingdom, or Switzerland.
Legal Basis for Processing
When we process your personal information as described above, we do so in reliance on the following lawful bases:
Data Subject Requests
You have the right to request access to or deletion or correction of your personal information. In addition, you have the right to object to certain processing or request we restrict certain processing. To exercise any of these rights, please contact us at [email protected].
If you have a concern about our processing of personal information that we are not able to resolve, you have the right to lodge a complaint with the Data Protection Authority where you reside. Contact details for your Data Protection Authority can be found using the links below:
For individuals in the EEA: https://edpb.europa.eu/about-edpb/board/members_en
For individuals in the UK: https://ico.org.uk/global/contact-us/
For individuals in Switzerland: https://www.edoeb.admin.ch/edoeb/en/home/the-fdpic/contact.html
Data Transfers
We may transfer personal information from the EEA, the United Kingdom, or Switzerland to non-adequate countries like the United States. We rely on appropriate safeguards such as the standard contractual clauses (“SCCs”) to do so, and you may obtain a redacted copy of the SCCs by contacting us.
CONTACT US
If you have any questions about this Privacy Notice, please contact us at [email protected].
This Privacy Notice describes how My Green Lab, a 501c3 non-profit, and our subsidiaries and affiliated companies (collectively, “My Green Lab,” “we,” or “us”) collect, use, disclose and otherwise process information about you. This Privacy Notice applies to information we collect when you access or use our websites that link to this Privacy Notice (collectively, the “Website”) or when you otherwise interact with us, such as through our customer support channels. Where we process personal information in the course of providing services to our customers, we do so as a processor pursuant to our agreements with our customers.
This Privacy Notice is effective as of the “Last Updated” date above. We may change this Privacy Notice from time to time. If we make changes, we will notify you by revising the “Last Updated” date. Where required by law, we will notify you of changes through the Website or by other means and seek your consent to or allow you to opt of the changes. We encourage you to review this Privacy Notice regularly to stay informed about our information practices and the choices available to you.
COLLECTION OF INFORMATION
Information You Provide to Us
We collect information directly from you when you create an account, sign up for our newsletter, donate to My Green Lab, request customer support, or otherwise communicate with us. The categories of information we collect include:
- Identifiers: we collect your name, email address, mailing address, phone number, position/role, or organization name. We also generate an ID number that we associate with your account.
- Payment Information: if you use the Website to donate to My Green Lab, we engage third party payment processors to collect your payment information.
- Communication Information: we collect information included in your communications with us.
Information We Collect Automatically
We automatically collect the following categories of information:
- Internet Activity Information: we collect information about how you access our Website, including data about the device and network you use, such as your hardware model, operating system version, mobile network, IP address, unique device identifiers, and browser type. We also collect information about your activity on our Website and interaction with our communications, such as access times, browsing behavior (such as pages viewed and links clicked), and the page you visited before navigating to our Website.
- Audio Information: If you call our customer service team, we may monitor and retain those conversations.
- Information Collected by Cookies and Similar Tracking Technologies: We use first- and third-party technologies such as cookies and pixels to accomplish essential tasks like securing our Website and to accomplish non-essential tasks like measuring advertising performance, showing you relevant advertising on other sites, and collecting information about your interactions with our Website and communications for analytics. You may be able to adjust your browser settings to remove or reject browser cookies. Please note that removing or rejecting cookies could affect the availability and functionality of our Website.
Information We Collect from Other Sources
We obtain information from other sources. For example, we may collect information from advertising networks and data analytics providers. This information may include your name, contact information. We may also collect information you share when you interact with us on social media platforms like Facebook.
Derived Information
We may derive information or draw inferences about you based on the information we collect. For example, we may make inferences about your approximate location based on your IP address.
USE OF INFORMATION
We use the categories of information we collect for the following business and commercial purposes:
- Service Delivery: we use information to provide and maintain our Website, including to process payments and authenticate your account.
- Communication: we use information to communicate with you about My Green Lab and our services, including to send you newsletters, respond to your questions, inform you of price or service changes, and send you other transactional or relationship messages.
- Marketing and Advertising: we use information to send direct marketing messages (including via email) and target advertisements to you on third-party platforms and websites as described below. You can opt out of direct marketing messages we send by following the instructions in those communications (such as by clicking “unsubscribe” in the emails) or by contacting us.
- Research and Development: we use information to monitor and analyze Website trends, usage, and activities, improve or develop our products and services, and generate de-identified data.
- Protection and Compliance: we use information to detect, investigate, and help prevent security incidents and other malicious, deceptive, fraudulent, or illegal activity, help protect the rights and property of My Green Labs and others, and comply with our legal and financial obligations.
- Notice/Consent: we may also use information in other circumstances after giving you notice and/or getting your consent.
TARGETED ADVERTISING AND ANALYTICS
We engage others to provide analytics services, serve advertisements, and perform related services across the web and in mobile applications. These entities may use cookies, web beacons, device identifiers, and other technologies to collect information about your use of our Website, including your IP address, web browser and mobile network information, pages viewed, time spent on pages, and links clicked. This information is used to deliver advertising targeted to your interests on other companies’ sites or mobile apps and to analyze and track data, determine the popularity of certain content, and better understand your activity.
You can also learn more about interest-based ads, or opt out of having your web browsing information used for behavioral advertising purposes by companies that participate in the Digital Advertising Alliance, by visiting www.aboutads.info/choices.
DISCLOSURE OF INFORMATION
We disclose the categories of information described above as follows:
- Vendors: we disclose information to vendors, service providers, contractors and consultants that need this information to provide services to us, such as companies that assist us with web hosting, payment processing, fraud prevention, customer service, data enrichment, analytics, and marketing and advertising.
- Advertising Partners: we disclose information to third parties for the Marketing and Advertising purposes described above.
- Professional Advisors: we disclose information to our lawyers and other professional advisors where necessary to obtain advice or otherwise protect and manage our business interests.
- Legal Authorities: we may disclose information to legal authorities and others for the Protection and Compliance purposes described above, including if we believe that disclosure is in accordance with, or required by, any applicable law or legal process, including lawful requests by public authorities to meet national security or law enforcement requirements and if we believe that your actions are inconsistent with our user agreements or policies, if we believe that you have violated the law, or if we believe it is necessary to protect the rights, property, and safety of My Green Lab, our users, the public, or others.
- Corporate Transactions: we reserve the right to disclose information in connection with, or during negotiations of certain corporate transactions, including the merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
- Affiliates: we reserve the right to disclose information between and among My Green Lab and any current or future parents, affiliates, subsidiaries, and other companies under common control and ownership.
- Consent: we may disclose information when we have your consent or you direct us to do so.
TRANSFER OF INFORMATION
My Green Lab is headquartered in the United States and we have operations and vendors in the United States and other countries. Therefore, we and our vendors may transfer your personal information to, or store or access it in, jurisdictions that may not provide equivalent levels of data protection to your home jurisdiction.
APPLICANT INFORMATION
When you apply for a position with My Green Lab, we collect the information that you provide in connection with your application. This includes name, contact information, professional credentials and skills, educational and work history, and other information that may be included in a resume or provided during interviews (which may be recorded). This may also include demographic information that you voluntarily provide. We may also conduct background checks and receive related information.
We use applicants’ information to facilitate our recruitment activities and process applications, including evaluating candidates and monitoring recruitment and hiring statistics. We use successful candidates’ information to administer the employment or independent contractor relationship. We may also use and disclose applicants’ information (a) to improve our Website, (b) as otherwise necessary to comply with relevant laws, (c) to respond to subpoenas or warrants served on My Green Lab, and (d) to protect and defend the rights or property of My Green Lab or others.
INDIVIDUALS IN EUROPE
This section supplements this Privacy Notice if you are in the European Economic Area (“EEA”), the United Kingdom, or Switzerland.
Legal Basis for Processing
When we process your personal information as described above, we do so in reliance on the following lawful bases:
- To perform our responsibilities under our contract with you (e.g., processing payments for and providing the products and services you requested).
- When we have a legitimate interest in processing your personal information to operate our business or protect our interests (e.g., to provide, maintain, and improve our products and services, conduct data analytics, and communicate with you).
- To comply with our legal obligations (e.g., to maintain a record of your consents and track those who have opted out of marketing communications).
- When we have your consent to do so (e.g., when you opt in to receive marketing communications from us). When consent is the legal basis for our processing your personal information, you may withdraw such consent at any time.
Data Subject Requests
You have the right to request access to or deletion or correction of your personal information. In addition, you have the right to object to certain processing or request we restrict certain processing. To exercise any of these rights, please contact us at [email protected].
If you have a concern about our processing of personal information that we are not able to resolve, you have the right to lodge a complaint with the Data Protection Authority where you reside. Contact details for your Data Protection Authority can be found using the links below:
For individuals in the EEA: https://edpb.europa.eu/about-edpb/board/members_en
For individuals in the UK: https://ico.org.uk/global/contact-us/
For individuals in Switzerland: https://www.edoeb.admin.ch/edoeb/en/home/the-fdpic/contact.html
Data Transfers
We may transfer personal information from the EEA, the United Kingdom, or Switzerland to non-adequate countries like the United States. We rely on appropriate safeguards such as the standard contractual clauses (“SCCs”) to do so, and you may obtain a redacted copy of the SCCs by contacting us.
CONTACT US
If you have any questions about this Privacy Notice, please contact us at [email protected].